AT&T Office@Hand

AT&T Office@Hand

By AT&T Services, Inc.

  • Category: Business
  • Release Date: 2011-02-01
  • Current Version: 24.3.20
  • Adult Rating: 4+
  • File Size: 304.99 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 14.0 or later.
Score: 2.7
2.78704
From 216 Ratings
Free On itunes

Description

AT&T Office@Hand is a new way to work. Enable your teams to communicate more clearly and collaborate more effectively. AT&T Office@Hand is cloud-based communications that unifies phone calls and video meetings into a simple, easy-to-use application that works anywhere. Welcome to business communications built for the next decade and beyond. Cloud Phone: Do business anywhere you go • Make it easy for customers and colleagues to reach you with a single business identity for HD VoIP calling, SMS, and online fax. • Customize settings and notifications, such as office hours and ringtones. • Route calls with advanced call controls, like call switch, transfer, and park. • Seamlessly make and receive calls with your carrier minutes, Wi‑Fi, or cellular data without ever dropping a call. Video Meetings: A complete video collaboration solution • Enjoy HD quality video meetings for up to 200 participants*. • Easily share screens from mobile or desktop. • Get more control over meetings with advanced in-meeting host and attendee features. *meeting capacity is dependent on AT&T Office@Hand edition

Screenshots

Reviews

  • Terrible

    1
    By Stay away no good
    This phone system is not only complicated to use there is no support to help you. Most of the customer service reps at Att have never heard of office@hand. If you can get through they route your call to India where it is virtually impossible to understand them. My family is Indian and even I can’t understand their reps. Check your bills carefully as I have discovered I have been charged for lines and licenses that I did not ask for or approve and now fighting to have those funds reimbursed.

  • HOW SO I CANCEL?!?!

    1
    By Alf!
    Double my billed, make it impossible to pay (how does on of the largest companies in the world not have a simple online payment portal, this is an app, it's all online, I need to mail a check?!?). No way to cancel in app or on the website, and customer service pretends they can't understand me/find my account and hangs up. This is inane. DO NOT USE THIS APP!!! It's a garbage trap to get you stuck in their labyrinth of a billing cycle.

  • Awful

    1
    By toularb
    This system has been so difficult to set up and now consistently not forwarding accurately. As a new business we are losing calls and cannot seem to fix the problem. We called the help center, could not understand the representative and he then hung up on us.

  • Owner Eagle Bail Bonds

    1
    By Tony, Eagle Bail Bonds
    Back to the stone ages. Reminds me or the rotary phones, one phone one line and can not forward calls. I have three lines and need three cell phones to be able to leave my offhand get calls when I’m away. My landlines I was able to *72 all line to my cell. With this age of fiber I would need three cell phone to get my calls when away. AT&T is losing the way to the future

  • Cuts in and out awful!

    3
    By BijouBopper
    Use to work fine but now the conversations are all broken. Did you change something in the last few weeks? It’s terrible

  • Painful

    1
    By Zoobi007
    I cannot believe this is the best AT&T could produce. It’s actually hindrring my business.

  • Bugs

    2
    By YaB0iSkinnyP
    Having the option to set forward calls to Another employee while I’m on lunch is nice. However, I find myself having to open and close the app up to 15 times before I can do it without any issues. I’ll press the button to forward calls, and it will just sit and spin for as long as I’ll leave the app open. I have to close it out, reopen it and continue that process until it finally saves. It has been like this since I’ve been using the app going on one year now. After multiple updates this issue still has not been fixed.

  • Combined 5 years of use

    1
    By kaykayrem
    I’ve used y’all in two company’s and my biggest pet peeve is no support on iWatch, I hate having to have my phone physically on me 24/7, but can’t miss a work call. Also, crappy text notifications- voicemail messages notifications always spotty, can’t rely on them, have to log into email to check to see if we have vm

  • Better than before

    5
    By DJ Yung Vibe
    The app is way better than before! I’ve had this service for over three years now and it’s definitely better today than before. In their latest update, you can now see which number your client had called through the mobile app. I currently have two phone numbers through this service, one for the front of office and one for the back of office. I can now see which phone number a client called so that I know how to properly address them. I also like the fact that you can now record phone calls and listen to them once the call has ended. Of course, be sure you’re following state laws. One thing I would like to see as a feature, is the ability to see call history and text message in ONE thread. There is a service called OpenPhone that maintains all calls and text messages to a specific number. So instead of having to toggle back-and-forth your call history and text message, you can see everything in one thread. would love to see that feature within this app.

  • Works great for me

    5
    By Nova beans 76
    Great app. This delivers all of the right features I need to manage my business.

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