Protection 360™

Protection 360™

By T-Mobile

  • Category: Utilities
  • Release Date: 2017-05-05
  • Current Version: 3.423.0
  • Adult Rating: 4+
  • File Size: 84.71 MB
  • Developer: T-Mobile
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.5
4.53408
From 41,286 Ratings

Description

Protection 360 by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360 by Assurant® lets you: • Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360™ customers. • File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions. • View Coverage Details – Access your coverage documents and deductible info, as well as FAQs. • Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides. • Access Your Extras – Enjoy all the Extra Benefits of Protection 360™ in one place. Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.

Screenshots

Reviews

  • Claim

    1
    By AB Pure Blood Patriot
    I have been trying to make a claim on my phone cause it accidentally dropped and it’s all cracked on the back side of the phone and I haven’t got an answer from you guys. I pay all this extra money for this. Please make it make sense.
  • Customer service

    5
    By beingreal1
    Great customer service today when I had an issue with my Gmail account
  • 250

    5
    By Yaeyae35m
    Awesome app
  • Disappointed

    1
    By its alicia
    Won’t take my payment for a replacement phone. Scam. Very difficult to use insurance to get a new phone.
  • App

    5
    By ligdesooba
    Great app and very helpful
  • Company is absolute garbage.

    1
    By Gab-z
    Spend four years paying for insurance then company refuses to fix covered damage. Phone fell and back glass cracked. Have insurance but claim was denied even tho this is something that is covered.
  • Cancel plan

    1
    By Hole Snipe DD-880
    No information on how to cancel plan!
  • App is a 1 star

    1
    By JaggedHanger
    I have had issues every time I tried filing a claim. Once I spoke to the representative, I thought it would get better but I never received the link to my phone they claimed to have sent. Not sure what’s going on but I didn’t imagine it would be this difficult to get my phone fixed after paying for coverage since 2016 and never using it, until now.
  • Don’t respond to questions

    1
    By Disgusted customer no 2
    I am trying to get answers about my Apple care plan and there is no response from the care agent!
  • Surprise!

    5
    By Carin Johnson
    I'm very surprised that the prices was so quick and easy. Thank you.

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