Brother iPrint&Scan

The software does not have even basic functionality. It cannot scan 2 sides, it cannot re-arrange, it cannot do anything that one would expect in 2024. Hardware 2024. Software 2001.

It is stated here that this application would be ~300MB. It actually requires 700MB of disk space for arguably very limited, simple tasks. The utility of the application with a corresponding Brother printer is fine. It’s a shame that is misrepresented in the description here and actually requires so much space to achieve this, though.

I have a Brother MFC-L2740DW. I have used this printer and this app for years and it has always worked well for my scanning needs. Recently, it just died. I understand this printer is old but the printer still works via of wifi as a printer. The problem is the print scan app. It will no longer find the printer either via of wifi or usb. Not a techie but if it was my computer or my printer, I would think it wouldn’t print or scan. The app just seems to have died.

At some point they removed the ability to scan double-sided documents from this app and it's extremely frustrating.

This app crashes when scanning 3 or more receipts in a batch via the PC button on the device. It did not crash before but now seems to have an issue. I tried reinstalling it a couple times, with no success.

I bought a new DS940-DW, and this app can't find it. It works fine with the MacOS built-in scanner interface, but I can't change the paper size there to support things like receipts... so I thought Brother's own app would do the trick. Maybe it does... but it can't find the scanner at all, even though it's connected by cable and works with the MacOS interface. I don't like to give one-star reviews unless they're really worth it, but... in this case, it is.

I regret buying this wifi supported printer

Good job. No way to connect to my printer at all.

In the process of troubleshooting issues with the macOS Preview App scanning capabilities, I was directed by Brother Support to download this application to fix the issue. Being the only application they can support, this was really the only option they provided. Hands down, this is probably the worst scanning application I've ever used (and, without dating myself, I've been scanning for decades). While I can appreciate they have access to all of the hardware features of their device (as you'd expect from the manufacturer), the interface is not intuitive, and you're going to be doing a lot more in the post-scan process to get where you need to go in your workflow. If this is going to be their only solution to solving problems on macOS, they should step up and give us the basic scanning features (preview, selecting an area to scan, image adjustments, etc.).

Like others are saying, this app is way too basic. I'm certain they wanted to make it easy for everyone but ommitting important options like having "Draft" print quality - come on, Brother. You can do better than this.