GQ

Why do the app developers at GQ/Conde Nast insist on deleting all my downloads every few years? Absolutely not renewing this adolescent garbage

So, I purchased a digital subscription only in November 2023 and since then i have not been able to access the digital version of this magazine. I didn’t use the Appstore for my purchase only to download the app. Per instructions if you already have a subscription just use your login information but it keeps telling me subscription not found. Yet, since 11/01/2023 i continue to get the print version of this magazine. I was then directed to delete the app and redownload it to no avail. Then i was instructed to use the information from the magazine mailing label to link the subscription and all i get is a spinning re-capha. And it goes nowhere or if i start over it tells me that my information is already linked to a digital version of the magazine. Enter your email and password from that subscription to link the account I do and the same information bounces back and tells me to do this all over again. I sent an email to customer service with images showing my paid subscription, my magazine label and a copy of my credit card transaction. All i get is the same plain instructions to follow that do not work. I attempted to reach out to their facebook page and provided the same information and screen shots of everything and get nothing but the same stupid run around. When i signed up for this subscription I specifically selected the digital version only because i wanted to have magazine with me no matter where i was. Instead they continue to send me the printed version. I will NOT BE RENEWING MY SUBSCRIPTION ONCE IT ENDS. Not worth the trouble, seems like the magazine prefers to cheap out on quality its not the same G.Q. Mag, it used to be.

I can't link my subscription to the app despite following instructions over ten times. I am not able to view digital magazines

Bought a subscription but the instructions to link the purchase do not work. Eventually figured it out but the instructions they send you are outdated

As noted by others, sign-in is broken. When logging in I get a “server timeout” message… immediately after submitting credentials.

What have you done with this app, I can’t download February issue, becauser it says my account can’t be verified HELPPPPPPPP

Having same problem as others. Can’t access my previous purchases from Apple, and get error message when try to sign in. An update is needed asap to fix this.

I updated the ap and now it says my subscription can not be verified. I can’t access any of my previous purchases or the new ones. I am subscribed until July 2023. I’ve tried to contact GQ again…crickets! Apple needs to ensure rip off artist like this don’t use their platform. And one more thing, #*#@ you GQ and Condé Nast Digital because you have clearly #*$@%^ me!

If i could give this stupid stupid GQ app negative stars i absolutely would. Unable to open any of the magazine's content despite being able to be able to log into my account via some popup bubble that appears as an overlay to the app itself. The app designers need to be taken behind a shed and beaten for how terrible this useless thing is.

I have an account that I pay for but I can’t sign in. Support was not helpful.