DoorDash - Business Manager

DoorDash - Business Manager

By DoorDash, Inc.

  • Category: Business
  • Release Date: 2021-12-08
  • Current Version: 1.21.0
  • Adult Rating: 4+
  • File Size: 29.37 MB
  • Developer: DoorDash, Inc.
  • Compatibility: Requires iOS 16.0 or later.
Score: 4.6
4.62129
From 2,226 Ratings

Description

Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com

Screenshots

Reviews

  • Annoying to use

    1
    By Largenippies
    The manager and market place don’t have all the option you need so you have to call support
  • iOS mobile app

    2
    By NootsThaiKitchen
    When I try to rate the Dasher it after you choose the topic it resets/refreshes the screen. It allowing me to complete notes and submit. Been doing this for about 1 month since I downloaded it originally. Works fine on computer browser but I am mainly mobile and don’t always have access to computer browser.
  • So buggy.

    2
    By Nikml
    Every update has its own issues. With the latest, my home page just doesn’t load half the time.
  • Owner

    1
    By Zambalet
    The worse I can’t log with my new business it gave me the old business I can’t log with my new business also it does not give all tools
  • Pilot Rewards program added without concent

    1
    By Alberto79hmt
    Terrible way to hide a loyalty pilot program , can even notice with the monthly statement, because they added with the promotions but la eles as “ merchant fees” sneaky DoorDash. When I realized this was happening I called, emailed, talked to people who said they couldn’t cancel or remove the program because they were not authorized, my accounts manager never responds I get emails from her saying I’m out of the office for an emergency, really can someone else contact me, I keep calling and they keep hanging up on me 13,000$$ have been taken from deposits , no one has been able to help since January 2025 ,
  • Basic w issues

    3
    By Hammerlock'd
    When I am running my bar offsite, this app is ok but doesn’t update changes quickly. Ex: The store shows that it’s open on this app vs showing closed on DoorDash website/Toast. Updated food takes forever to publish in main site.
  • DoorDash doesn’t recognize account

    1
    By IgotscrewedbyOSM
    Cannot log into my merchant account anymore. Was able to log in a couple of weeks ago but now their system says my account does not exist. This seems strange as I fulfilled several DoorDash orders everyday and get daily summaries. I would like to understand how my marketing dollars are performing but DoorDash won’t let me login. Going to move my additional marketing dollars to another delivery service that will let me track my marketing performance.
  • Owner

    5
    By kdawg757
    Great app !!! Easy to use !!!
  • Worst merchant customer service

    1
    By Pizza Check
    Been trying to get my business up and going on DoorDash and no help from customer support. They move you around their system and nobody can help. If you hear the word “ESCALATE “ they’re blowing you off , don’t expect a return phone call.
  • Support Rep told me App is NOT compatible with iOS

    1
    By UmiSushi
    Support Rep told me App is NOT compatible with iOS! That is the most ridiculous thing I heard! Support told me to get an android 👎

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