DoorDash - Business Manager

DoorDash - Business Manager

By DoorDash, Inc.

  • Category: Business
  • Release Date: 2021-12-08
  • Current Version: 1.20.0
  • Adult Rating: 4+
  • File Size: 28.74 MB
  • Developer: DoorDash, Inc.
  • Compatibility: Requires iOS 16.0 or later.
Score: 4.6
4.66368
From 2,117 Ratings

Description

Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com

Screenshots

Reviews

  • Good but not great

    3
    By vc-el
    I love the app, it’s just a few features that the one application has that the new one needs! Like being able to change location in the app and adding or changing store open times! If y’all had that I would give a 5star review
  • No menu access

    1
    By DABABYd
    Useless app
  • Ok, could be way better.

    2
    By Nikml
    Very buggy. Often an order doesn’t show up in the app for an hour or two, which makes it very difficult to keep an eye on things when I’m not on the floor, so what’s the point? When I am, I can just use the tablet. It would also be great if the total for the day showed the total after commission as well, to make it easier to keep track of the daily totals in our records. I can do the math myself, of course, but I shouldn’t have to.
  • Extremely disappointed

    1
    By Gera Extravaganza
    I am extremely disappointed with the onboarding process for DoorDash as a merchant. Despite explicitly stating during registration that I did not need their tablet, one was sent to me without my request. After spending significant time with customer support to initiate a return, I was shocked to receive another notification that a second tablet was being shipped—again, without my consent. This gives the impression that the platform is pushing additional services that were not requested. I’ve already spent unnecessary time resolving this issue before even starting to work with them. If you are considering joining DoorDash as a merchant, be prepared for potential unexpected issues like these. I hope the company reconsiders its policies and starts respecting user preferences.
  • Can’t update credential

    1
    By sk1p3r009
    I changed the password using browser and now app won’t work. I see white screen with message {message":"Please provide user credentials"} and there is no other option to select.
  • Great app

    5
    By iphone11 promax
    Great app to work with and has almost everything!
  • Very bad

    1
    By hefdhallah
    Stealing
  • this App never let you down

    5
    By Narikydder
    Great experience with app
  • Effective platform!

    5
    By tita Adry
    I have never seen a platform that is as effective as DoorDash. They do an excellent job in the front and back office. More than just deliveries, they are a platform that provides help, strategies and solutions for business growth.
  • Does not work on ios

    1
    By Hakantetik1
    It does not work on iOS devices

keyboard_arrow_up