OpenPhone: Second Phone Number

OpenPhone: Second Phone Number

By OpenPhone Technologies Inc

  • Category: Business
  • Release Date: 2017-09-22
  • Current Version: 3.10.3
  • Adult Rating: 4+
  • File Size: 105.63 MB
  • Developer: OpenPhone Technologies Inc
  • Compatibility: Requires iOS 15.0 or later.
Score: 4.4
4.46183
From 9,614 Ratings
Free On itunes

Description

OpenPhone is the collaborative phone system for teams. It brings your calls, texts, and contacts into an intuitive app that works across all your devices, so you never miss a customer. Rated #1 in customer satisfaction on G2, OpenPhone is trusted by over 50,000 businesses, from fast-growing startups to Fortune 500 companies. - Keep everyone aligned with shared phone numbers, which let teammates work together to seamlessly support customers. - Use AI to transcribe and summarize calls, provide next steps, and more. - Work more efficiently with automations and integrations. - As your team grows, easily add new numbers and customize them to ensure callers get routed to the right place. - And build stronger relationships with a mini CRM for your team's contacts, complete with custom properties and notes. Try free for 7 days! Terms of use: https://www.openphone.com/terms Privacy policy: https://www.openphone.com/privacy

Screenshots

Reviews

  • Didnt work

    1
    By "9"!
    I tried 6 times to create a number. Each time i got to the screen and selected a number, it would never let me move past it. It just continued the “loading” forever.

  • Poor customer service

    1
    By 318divakim
    I’m giving this a one star because it is so very hard to communicate with customer service when you always have to do it through email sometimes things are urgent and you need to speak to someone right away. You have to open a ticket and they take days to respond. I keep being charged for something that I didn’t sign up for something called sona. Someone finally said that I would be refunded and they ended up canceling all of my services. Then I was told that the problem was fixed I would be refunded and I wouldn’t be charged until July and today I got charged the communication with customer service is horrible.

  • Doubled prices for Loyals

    1
    By paddy12
    This company - out of the blue - decided to DOUBLE their prices for their most loyal customers. Shame on you for doing this when small businesses are struggling. SMH

  • No Customer Support – Just Charges for a Useless Service

    1
    By BKSR1923
    I strongly advise against using OpenPhone. They charged my card multiple times, but I was never able to use the service properly. My caller ID showed someone else's business name, and after 9 days, they still hadn’t fixed it. There is no phone number to call, no live support, and no way to get real-time help. It’s a complete black hole once they take your money. Avoid if you need a reliable service or actual customer support.

  • The app used to be good

    1
    By DocumentDiva
    I've been a loyal customer for over five years. When I made the switch from Google Voice to Openphone, their customer service was quick and their service nearly glitch-free. However, the situation has changed over the years. Nowadays, their customer service takes days to reply, and I'm encountering dropped calls almost every week. I'm currently facing a problem sending text messages due to a billing concern, and I'm waiting for a resolution. Despite my appreciation for the app, I've reached a point where I can no longer tolerate these challenges. As soon as I can, I'll be parting ways with Openphone.

  • Overall good app but if you report a bug nothing gets fixed

    1
    By go4green7
    The service is decent but there are bugs and problems. The problem really come to their customer support. They hardly respond and even after giving them the requested information their team is extremely slow to respond. It takes weeks or more to reply. We are still waiting on a resolution for a month now on an major bug.

  • Verification

    1
    By 👍rdanger
    They’re making me verify my identity after i paid for their services. I have to treat a selfie with my license to verify. Ridiculous. Anyway. Canceling my service.

  • Call Transcripts!

    5
    By Resolute Maids
    We love the call transcripts! Whether you need to dig up positive feedback, provide transcript evidence or remember what was discussed the transcripts are a game changer.

  • They block the account for calling customers

    1
    By soyyesika
    I was fascinated with the application for the first two hours. However, after the third, people's voices began to be heard robotic. Finally at night I tried to enter and I was surprised that the account is blocked. According to them, when calling customers I must have written consent from each one, which is inoperable, my company's system is based on referrals. Unfortunately I lost the subscription money and I will not be able to continue operating. I don't recommend it

  • Cumbersome set up

    2
    By Buyer1962
    Tough time getting functions to work. I don't receive texts and cannot find any support, i would cancel, but stuck with annual purchase

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