Amuse Music Distribution

Don’t use Amuse. They don’t have a support team other than an AI that doesn’t understand what you tell it, and it should tell you a LOT that my attempt at a detailed review has been deleted from the app store like five times in a row. Use DistroKid or TuneCore. Yes it costs more upfront but in reality it costs a lot less and isn’t a scam.

Im sad that I have to write a review but they won’t respond to any form of communication. Ive been using Amuse 6 years. Ive paid for it the past 6 years and constantly been uploading music. Ive expanded to managing different artists this year and have dozens of releases between different artists. We went to create a new artist and to release a song and without notice the entire account was permanently suspended and ALL ARTISTS AND SONGS were removed from all streaming services. All because they didn’t like the name of the artist. Very harsh treatment on a long time Amuse customer. Could have been solved with a simple email. Ive had 0 issues in the past and all music and artwork is under my copyright. Also they cancelled my membership without a refund. Update: Reached out to them multiple times since last week. No response through email. No response through the chat on their website. Also nothing was ever released for the artist. Nothing was noted for what term was broken. Communication could have solved this issue if YOU had a problem with a release. Second Update: After 10 days I finally received a response with no help or new information since the last email. I was told I have multiple copyright strikes from my music. I created every piece of music and have documentation of everything and they don’t care. I would not invest into this company.

It keeps saying incorrect password even though I reset it with the same email

hi. i’ve made music and been releasing it for 4 years almost. ever since ive been with amuse as my distributor. Even at the very beginning, i had issues. my first time ever releasing, my release date passed and it never came out. i emailed many time for weeks and nothing came back. i almost quit then. when i decided to put out more music the following year, it was worse. I had songs removed from stores and never put back after trying to contact them for months. i paid to have my music on all these stores they ARE gonna be on the stores. It’s really the support team. it’s never been great or useful. i’m usually better off forgetting about whatever problem i have with them. My last complaint is the sheer amount of brain power i gotta put in just to make sure my release comes out. it should never be this hard to fix a release that didn’t come out or anything simple like that. but amuse has NEVER helped me after all these years.

Waited a month to access my account due to a faulty verification code send. Only accessed through my phone since I was already logged in. Never subscribing again, and I recommend anyone else considering amuse to reconsider.

They say you song will be released in 5 days but they will release it after 18 days. And it has no support only this stupid bot And ticket they never answer too Amuse is a very big SCAMMMMM

After reviewing song before it’s release by amuse, you have spent a lot of money on promotion, when it’s getting close to the time to reap all that you have labored for, they take down your account, deactivate it without giving you any notice of what happened before taking such killer decisions for them to do such. You can’t question them and the next think is if you complain to the customer care representative and give them good reasoning, they will tell you that they found artificial song in your account, which is not the truth. They will do anything and all your song will be found no more on stores. I hope they change cause it’s look like a scam app.

I tried contacting them MULTIPLE times regarding my deposit. Never got an answer. They stole my freaking money. Update: Did what they asked and STILL no response. Don’t waste your time if you actually make money. I’m missing more than a hundred dollars and they won’t respond in the app

Beware! Closed me down, and can’t log in. No recourse.

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