Capital One Shopping: Save Now

Thanks for this wonderful card

Great deals

Really enjoying the Capital One App so easy to get through

I received an offer through Capital One Shopping for 30% an e-bike I had my eye on…a significant savings of about $540. I was careful to look and see if there were any restrictions or maximum benefits and there were none. I had the foresight to take screenshots of the offer as well as my order, just in case. After a week, I hadn’t received any cash back/rewards and nothing was even showing as pending. I contacted customer support and shared the screenshots and they told me I needed to wait 30 days for it to show up in my account. 30 days came and went and when I reached out again, they said my purchase wasn’t eligible. I directed them again of the pictures showing no restrictions for the exact purchase I had made. They said they would do a one time courtesy credit of some of the rewards but it was less than half of the sum that was advertised and by telling me I had to wait 30 days it took me out of the return window. I have asked for an explanation numerous times but they have not been able to show any evidence that this was an ineligible purchase and refuse to offer any other remedy. I will continue to contact them but wanted to put this review out there so others don’t get scammed by this bait and switch “service”

Convenient, very organized, and clearly explained.

Very pleased with the service I am getting

This is confusing. How do you scan QR codes?

Gg fire

Muy buena

Cool